Team Operations
Operations Executive
What you'll drive
Make every departure unforgettable
Plan, manage, and coordinate end-to-end trip operations (domestic & international)
Liaise with vendors, local guides, and partners for smooth on-ground execution
Coordinate with sales & marketing teams to align customer bookings with backend logistics
Create trip documents, checklists, trackers, and ensure SOPs are followed
Handle pre-trip and on-trip escalations or issues with quick resolution
Ensure customer experience is top-notch through timely communication & coordination
Track inventory, bookings, and travel essentials for each departure
Collect feedback and assist in improving operations systems and processes
Role snapshot
This full time role lives inside our Operations pod. You operate out of On-Site and stay plugged into every trip drop to keep experiences sharp.
Department
Operations
Mode
Full Time
Base
On-Site
Experience
0-3 years
Posted
28 Sept 2025
Seats
2 open
Who we're looking for
Bring your instincts. We'll fuel your momentum.
What you bring
- 1-3 years of experience in operations (travel/events/hospitality preferred)
- Strong coordination & multitasking skills
- Excellent communication – both written and verbal
- Highly organized with attention to detail
- Comfortable with tools like Excel, Google Sheets, WhatsApp Business, Trello
- Willingness to work flexible hours depending on trip schedules
- Passionate about travel & creating memorable experiences
Who thrives here
- Experienced operations professionals with a passion for travel
- Detail-oriented individuals with strong organizational skills
- Team players who thrive in dynamic environments